0871 360 2443What personal
information do we ask for?
When you have searched for
prices and availability and are ready to confirm your booking, we will ask for
your name, your postal address and your fax number and e-mail address (if applicable).
We'll also need your credit/debit card details (including card number,
cardholder name and expiry date) in order to take payment and confirm the
booking on-line. If you're paying by debit card we may also need to take the
start date and issue number of the card.
We'll also ask you for your
telephone number in case we need to contact you urgently regarding your
booking.
How is this personal
information used?
- We need your 'name' so we can confirm to
the hotel, lounge or car park operator who the booking is for.
- We need your 'credit card' details so that
we can collect payment for your booking.
- We need your 'name' and 'address' to
confirm that the credit card belongs to you.
- We also need your 'address' so that we can
send you your booking voucher and in case we have to write to you about
any part of your booking in advance of your stay.
- We might use your 'telephone number' or
'e-mail address' in the unlikely event that we need to contact you
urgently about your booking.
- We may also use this information to let
you know about any special offers/promotions we think would be of interest
to you.
- We may also use your IP (Internet
Protocol) address to diagnose problems with our server and administer the
site - monitoring visitor traffic patterns and site usage to help us
develop and improve the our site further.
- If you have signed up to a special
promotional prize dr aw, then you may be
contacted by those subsidiary partners stated at the time of sign up or
entry into the competition.
How is this
information protected.
All the information you
give us is protected by a secure server. The secure server software SSL (Secure
Socket Layers) encrypts all information you enter before it is sent to us. The
information is only de-encrypted when it reaches our server. You can tell our
site is secure as a small locked padlock will appear in the bottom left of your
browser to show that you can safely send credit card
details through our site. Another indicator is that our secure pages will not
display a 'security alert' message.
We also have a Firewall
(security software) in place to protect our internal information from the
Internet.
Does the site use
cookies?
Yes, cookies', which are
only used during the booking process. (A cookie is a small piece of information
sent by a web server to store on a web browser so it can later be read back
from that browser.) This is useful for having the browser remember some
specific information (ref. Cookie Central).
Is this personal
information to third parties?
We will only disclose your
name and booking details to our suppliers (see above) for operational purposes.
We will not pass on your details to other companies for their marketing
purposes - unless you have signed up to a special promotional prize draw, then
you may be contacted by those subsidiary partners stated at the time of sign up
or entry into the competition.
We won't disclose
credit/debit card numbers unless we believe in good faith that the law requires
it.
Will the information
I give for direct marketing?
Yes, but we ask you for
your permission and we'll only send you details of the products we offer -
unless you have signed up to a special promotional prize draw, then you may be
contacted by those subsidiary partners stated at the time of sign up or entry
into the competition. If you find that you'd rather not have any contact with
us, apart from that which is necessary for us to give you our normal level of
service, then please write to us at the address below.
Customer Relations, Newingreen, Hythe, Kent, CT21 4JF
Flypark is a trade name owned by Airport
Car Parking ( Northern) Ltd and this privacy policy is
in conjunction with holidayextras who operate the
search engine on their behalf. All customers remain the customers of Airport
Car Parking (Northern) Ltd.
